Payment

    You can make payments (in EUR) to SUPERIORE.DE conveniently and securely either by SEPA Direct Debit, credit card, PayPal or cash in advance depending on your place of residency (country of origin). Whichever method you choose, we guarantee the best possible protection for both your data and your payment and we are also obliged to comply with the strict regulations under German data protection law (see also Data Protection & Security). The transmission of your data is encrypted using Secure Sockets Layer encryption (SSL).

    Customers from Germany and EU Member States
    ... can make payments securely and conveniently by SEPA Direct Debit, credit card, PayPal or cash in advance.

    Customers from all other States (NON-EU)
    ... can make payments securely and conveniently by credit card, PayPal or cash in advance.
     

    SEPA Direct Debit
    If you issue a SEPA individual mandate to us with your order, then we debit the invoiced amount from the account named once the goods have left our warehouse. Please note that in individual cases we restrict payment to other payment methods for certain orders. Please also note that, in the event of a returned direct debit due to insufficient covering funds or an incorrect account number, we must charge a fee of € 5.00 and the SEPA Direct Debit mandate is terminated. Please ensure therefore that there are sufficient covering funds in your account before selecting this method of payment, and check carefully that your bank details (IBAN) are written correctly.

    * with good credit standing: In the course of protecting our own interests, we expressly reserve the right to undertake creditworthiness checks on a sample basis. We shall forward your data for this purpose to SCHUFA Holding AG, Kormoranweg 5 in Wiesbaden or the Federation of Credit Reform Associations, registered association, Hellersbergstrasse 12 in Neuss.
     

    Credit Card
    If you so wish, we can charge the invoiced amount to your credit card. Your account is usually debited in your credit card company's next billing period. We accept Mastercard, AMEX and VISA. In order to protect our own interests, we reserve the right following careful examination to decline orders made by credit card (e.g. differences between invoice and delivery address, initial or one-off orders over € 500.00, etc.). For security reasons, we also request the credit card verification number which is printed on the back of the card. The card information is not stored following your purchase which means you need to re-enter the information for each order.

    Having problems with Card Payment? Make sure that JavaScript is installed.
    In order to complete a credit card payment, please enable JavaScript in your browser.

    Internet Explorer: Click on "Tools" - "Internet Options" "Security" - "Custom level". Scroll down to "Scripting" and enable "Active Scripting".
    Mozilla Firefox: Click on "Tools" - "Settings" "Content" - "Enable JavaScript".
    If you are using Firefox 3.0, click on "Edit"-"Settings"-"Content"-"Enable JavaScript"

    However, our Commitment to your Security goes even further:
    We only store your credit card information for the transaction concerned and it must thus be re-entered for each new purchase. In addition, we also have our own digital certificate (www.thawte.com) for the encryption of data transmission and for transaction processing and we use the services of a specialist company which is renowned in the field of electronic payment transactions ( www.saferpay.de). Details of further security measures can be found under Data Protection & Security.

    PayPal
    If you wish, you can settle your order with PayPal. In the order process, choose PayPal under "Pay". You will then be redirected to PayPal, log in with your e-mail and password, and click OK and PAY. After confirming your payment at PayPal, you will be returned to our Onlineshop and you can complete the order.

    Cash in advance
    We offer this form of payment to all customers from the EU, Switzerland and Lichtenstein. In this case, you transfer the invoice amounts as stated in our order confirmation (via email) to our account.

    For International Bank Transfers:
    SUPERIORE.DE GMBH
    IBAN No: DE66850550003777777772
    Swift code/BIC: SOLADES1MEI

    Address of Bank:
    Sparkasse Meißen
    Hauptstr. 70
    D 01587 Riesa

    Please make sure you state the order confirmation number which you received in your confirmation email as a reference.

    Do you have other questions regarding payments to SUPERIORE.DE? Do you live in countries which we do not explicitly support in our registration routine?

    All you need to do is send us a brief email and we will be in touch
    kontakt@superiore.de